Finnair is a proud member of the global Hidden Disabilities Sunflower
Accessibility is one of Finnair’s social sustainability objectives. The airline aims to provide equal access to our products and services for persons with reduced mobility or disabilities.
Finnair’s Sustainability Manager Maiju Mattila said:
“We understand that living with a hidden disability, such as autism, anxiety, vision or hearing impairments, chronic pain or dementia, can make travel more challenging. That is why we have now joined the Hidden Disabilities Sunflower. This is part of our efforts to continuously improve the physical and digital accessibility of our products and services”
The lanyards, which are bright green and decorated with an easily recognisable Sunflower design, are entirely voluntary and indicate to staff that our customers may:
- Need more time to process information or more time to prepare themselves at check-in, boarding or disembarking.
- Need clearer verbal instructions, as it can be difficult to understand facial expressions and/or body language.
- Need help reading departure boards or signs.
- Benefit from more information on what to expect before, during and after their flight.
Hidden Disability Sunflower lanyard at Helsinki Airport
If you're departing from Helsinki Airport, you can find the Hidden Disabilities Sunflower lanyards from Finnair check in desk with the universal icon of accessibility.
Individuals with hidden disabilities have the same access to services designed to assist persons with reduced mobility as those with visible disabilities.
Learn more about Finnair and their accessibility by visiting their website: finnair.com