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What happens if I don’t receive my Sunflower Extra card?

Congratulations on becoming a Sunflower member! Your first step is to take the Sunflower pledge — a powerful commitment to making a difference for individuals with non-apparent disabilities.

Take the Sunflower pledge now

If you don’t receive your card, don’t worry! First, check the tracking information that was sent to your email when the card shipped.

If the tracking shows a problem, or if it looks like the card is lost or delayed, you should contact customer support. They can help track down your order or arrange for a replacement if needed.

Remember, the card is sent as tracked delivery, so you’ll always have updates on its journey.

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