We understand you might have questions about our webinars, so we've compiled a list of frequently asked questions to help address your concerns. We aim to provide clear, concise, accessible answers to ensure you get the most out of your Sunflower webinar experience.
If your question isn't answered here, please don't hesitate to contact our Customer Support team.
Types of Sunflower Membership and their benefits
Understanding the different membership tiers and their benefits can help you maximize your access to webinars.
Corporate Members
Corporate Members enjoy access to an annual exclusive live refresher training webinar for their company and three group webinars (live and on-demand), giving them a distinct advantage. This Membership is perfect for businesses that want to ensure their team stays well-informed and confident about supporting individuals with non-visible disabilities.
Professional Members
Professional Members enjoy access to drop-in group live refresher training, which is open to other Corporate and Professional Sunflower Members. They can also purchase access to an exclusive live refresher training webinar for their company and group webinars (live and on-demand).
Charity and Standard Sunflower Members
While Standard members do not get free webinars, they can purchase access here. This flexibility allows them to decide which webinar they want to invest in.
Accessing your webinars
You must log in to your account to book and access webinars. Here's how.
- Go to the webinar page to view and book upcoming webinars
- Choose and select the webinar to open the booking page
- Book by clicking on the yellow booking button
On-demand webinars:
These pre-recorded sessions are available anytime in your account here. You can view them when it suits you.
The refresher training webinars are intentionally not recorded to ensure the confidentiality of their content and encourage live engagement. This also creates a secure space for the company to address company-specific matters. In addition to these webinars, your company will have continuous access to the Sunflower training videos throughout your membership period.
Topical webinars
Keep an eye on the webinar schedule to avoid missing out on exciting topics. We will also email you when new webinars are available. Slots can fill up quickly, so early registration is advisable.
Common questions about webinar access
Here are answers to some common questions.
How do I find the webinars?
There are various ways you can access the webinars.
First of all, log in and view the webinar page here. There is also a link in the yellow menu at the top of your page
Can I invite my colleagues to the webinars?
Yes, you can invite your colleagues to participate in the webinars. Encouraging your team to join these sessions can foster a collaborative learning environment, enabling shared knowledge and promoting team cohesion. Sharing this learning opportunity with your colleagues can enhance collective understanding and provide a platform for discussing insights gained from the training.
Please note that only colleagues within your company are allowed to attend these webinars. Third parties are not permitted to participate. This rule ensures that all participants have the required permissions and access, which helps maintain the confidentiality and integrity of Sunflower materials. Inviting people outside your organisation to attend a webinar without permission will violate the terms of service.
Why is the refresher training webinar not recorded?
The refresher training webinars are intentionally not recorded to ensure the confidentiality of their content and encourage live engagement. This also creates a secure space for the company to address company-specific matters. In addition to these webinars, your company will have continuous access to the Sunflower training videos throughout your membership period.
What if I miss a webinar?
You can access recordings of the group webinars, except the group and exclusive refresher training webinars, in your online Sunflower account.
Can I record a webinar?
No, recording a webinar is not allowed. Webinars are intended for live participation and interaction with the presenter and other attendees. Recording a webinar without permission may violate copyright laws and the terms of service. Recordings of the group webinars are available to you in your online Sunflower account.