How do I tap the card?

Sunflower Extra uses NFC (Near Field Communication), which allows the card to be tapped on a phone to open the wearer's digital support profile. Here’s how to tap the card depending on the device:

For iPhones (Apple devices) 

NFC is automatically enabled on iPhones (iPhone 7 and newer). Simply hold the Sunflower Extra card near the top of the phone - look for the pink wireless symbol on your card as a guide . A notification will pop up on the screen - tap it to open the digital profile.

For Samsung and Android Phones

Most Android phones have NFC, but it may need to be switched on. Go to Settings > Connections > NFC & Contactless Payments and turn it on. Hold the back of the phone (usually near the camera or middle of the phone) near the the pink wireless symbol on your card . A notification will pop up, tap it to view the wearer’s support details.

Troubleshooting tips:

• Ensure the phone is unlocked before tapping
• If nothing happens, try adjusting the position slightly
• If NFC isn’t working, scan the QR code on the back of the card instead