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B2C- guide - privacy

Can I make my Sunflower Extra profile private?

Yes, you’re in full control. You can toggle your profile on or off in your account settings. When it’s off, no one can access your information when they tap your card. You can also use the freeze option to temporarily disable your profile if you need extra privacy.

Is my data secure?

When you tap your Sunflower Extra card, your support page remains visible for five minutes. After that, if the page is refreshed, closed, or go back, the page will no longer be visible. No one can revisit your profile without tapping your card again. If someone tries to share the link with anyone else. it won’t show the Sunflower Extra profile page on their device without tapping the card.

How long can someone see my information on their phone?

Someone can see your information on their phone for 5 minutes. After that, if they refresh, close the window or go back, the page is no longer visible. They also can’t share the link with anyone else.

Can someone share the URL of my Sunflower Extra page?

No. The page is only visible on the phone where the card has been tapped. If someone shares the URL, it won’t show the page on another device without tapping the card again. This keeps your information secure and in your control.

Is the link on my Sunflower Extra card private or public?

The link is private. It only works when you tap your Sunflower Extra card with someone's phone. The page is only visible on that device for 5 minutes, and it can’t be shared or accessed again without tapping the card again.

Is your Sunflower Extra card GDPR compliant?

Yes. You are in full control of the information you present on the card and we have applied additional controls to protect your data.

For example, the information in the card will not be stored on the device you share it with. If they navigate away from the page after 5 minutes, the content will no longer be accessible to them (unless you rescan the card), and the page contents cannot be shared from one device to another. 

It’s important that anyone who views your information treats it responsibly, just like they would if you shared it in person.

Can I deactivate or pause the card after activation?

Yes.

You can deactivate or pause your Sunflower Extra card at any time. Just log into your account, go to ‘Manage My Cards,’ and choose the card you want to deactivate.

You’re in full control and can reactivate it whenever you’re ready.

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