B2B Extra - public

1. A Sunflower wearer presents their Sunflower Extra card
2. The Sunflower wearer taps the card on their phone or one of your team's mobile device
3. The digital profile page appears, showing the support they may need and any additional information they have chosen to share
4. Staff can assist the Sunflower wearer easily, using the guidance they ahve provided   

No app is needed, Sunflower Extra works instantly with most modern smartphones.

Yes, if a phone isn’t NFC-enabled, the card also features a QR code that can be scanned with a smartphone camera.

Yes. Sunflower Extra users control what they share and can update or hide their details at any time.

Yes. Customers are in full control of the information they present on the card and we have applied additional controls to protect their data.

For instance, the information in the card will not be stored on your systems. If you navigate away from the page after 5 minutes, the content will no longer be accessible to you (unless you rescan the card), and the page contents cannot be shared from one device to another. 

You remain responsible for appropriately handling any data you obtain when scanning a card, as you would be if the wearer gave you the information via any other medium.

Sunflower members can easily add their location to our Sunflower Map, allowing the Sunflower community to better assess whether they will be supported when visiting certain places. Members can also can showcase their commitment to inclusivity by displaying a Sunflower at their entrance, on their website, or at customer service points. Additionally, we offer a variety of social media and marketing resources to help these businesses spread the word and promote a more supportive and welcoming environment for everyone.

Simply sign up to become a Sunflower-friendly business. We’ll provide guidance and resources to help you implement Sunflower Extra in your workplace.

If you’ve lost your Sunflower Extra card, here’s what you should do:

1. Freeze your card
   • Log in to your Personal Sunflower account and click the dark pink button to freeze your card
   • If you have more than one card, you can choose to freeze all your cards or just the one that is lost
   • If you can’t access your account, contact our Customer Service immediately to report the lost card. You can get in touch by clicking the “Contact Us” button at the top of our website, or find the details in any official correspondence you’ve received
     
     
2. Order a replacement
   • Once you’ve reported the loss, request a replacement card. We may need to verify your identity, so please have your account details, ID, or other relevant information ready
   • A replacement card costs £10 and will be sent to you within five working days.