This website is for UK and Crown Dependencies residents only. Please use the flags to reach the store for your country.

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Main Menu

UK

FAQ
How to support (SFX)
4. Provide support accordingly

4. Provide support accordingly

If you’re unsure how to help, follow our rule of six:
1. Ask in a polite and patient way:“How can I help you today?”
2. Listen carefully and be guided
3. Don't judge
4. Don't assume
5. Be kind
6. and always show respect
If you cannot personally assist, direct them to someone who can

Log in to your account to ask a question