Travelling with Sunflower Extra: Tom’s Story
Watch how Tom uses his Sunflower Extra card to make travelling easier.
Meet Tom
Tom is a photographer and has non-visible disabilities. Not everyone finds it easy to talk about their disability or explain what they need. Tom uses a Sunflower Extra card so he doesn’t have to say everything out loud.
As Tom says:
"Sunflower Extra helps me share my disabilities without having to say it out loud.”
Sunflower Extra is a digital personalised card.
When tapped on a phone, it opens a personal support page that shares the information you choose to add.
This might include:
Your disabilities (if you want to share them)
What support looks like for you
Things that may be difficult
How people can help
You control the page.
You can change it anytime.
“If they didn’t understand my disability, I could just show them my phone.”
How Tom uses Sunflower Extra when travelling
When Tom taps his Sunflower Extra card, staff can read his personal page. They can see what support looks like for him without Tom having to explain or repeat himself.
- No explaining.
- No repeating.
- No awkward conversations.
“Using the Sunflower Extra card was incredible.”
Why it matters
Non-visible disabilities aren’t always visible. And they can affect anyone, at any stage of life.
“Disabilities can happen to any person, at any point in their life.”
Sunflower Extra helps make everyday moments feel easier.
It supports:
- Understanding
- Patience
- Better experiences for everyone
For individuals
Sunflower Extra gives you:
A personal digital support page
Control over what you share
A discreet way to communicate
The ability to update your page anytime
You don’t have to explain everything, every time.
“I didn’t realise how much I needed a Sunflower Extra card until I had a Sunflower Extra card.”
For companies
Sunflower Extra helps your teams:
Understand support needs quickly
Offer better, more confident support
Reduce misunderstandings
Create calmer interactions
When staff can read clear guidance, they can respond with confidence. This leads to:
Better customer experiences
Shorter interactions
Happier customers and staff