Thank you for purchasing Sunflower Extra for your team

You’ve taken an important step toward creating a more inclusive workplace.

Now it’s time to launch Sunflower Extra within your organisation, and we’ve made it easy with everything you need in one place.

Your internal launch kit

Below is everything you need to help your employees understand, order, and start using their Sunflower Extra card.

Ready for launch?

Make your launch visible, engaging, and inclusive with these suggestions:

  1. Share the explainer video during team huddles, onboarding or training 
  2. Display the poster in high-traffic staff areas
  3. Include a message from leadership in internal communications
  4. Encourage early adopters to share feedback and stories

1. Your unique order codes

Once your order is confirmed, your unique employee codes will be sent to your email shortly. These codes will allow your employees to order their personalised Sunflower Extra cards completely free of charge, including delivery.

Become a sunflower friendly business

2. Internal staff email template

Announce the rollout of Sunflower Extra with this ready-to-use email:

Download email template

3. Internal Launch Poster

Let employees know the card is now available. This poster is perfect for break rooms, noticeboards, or digital screens.

Download launch poster

4. Step-by-step ordering guide for employees

A handy guide with a clear walkthrough showing employees how to order and activate their Sunflower Extra card using a code.

Download guide

5. Explainer animation

This short video shows how Sunflower Extra works and how it helps employees feel confident and supported.

Share animation

6. Launch Graphics

Use this graphic to share the launch of Sunflower Extra on your company’s intranet, Slack or Teams channels.

Download graphics

Sunflower Extra graphic - green  sunflower extra white graphic 1 

Sunflower Extra graphic - green2  Sunflower graphic - white 2 

FAQs

FAQs
How do staff use Sunflower Extra?

  1. A Sunflower wearer presents their Sunflower Extra card
  2. The Sunflower wearer taps the card on their phone or one of your team's mobile device
  3. The digital profile page appears, showing the support they may need and any additional information they have chosen to share
  4. Staff can assist the Sunflower wearer easily, using the guidance they ahve provided   

Do we need to download an app?

No app is needed, Sunflower Extra works instantly with most modern smartphones.

Can we scan the card instead of tapping it?

Yes, if a phone isn’t NFC-enabled, the card also features a QR code that can be scanned with a smartphone camera.

Can Sunflower Extra users edit or hide their information?

Yes. Sunflower Extra users control what they share and can update or hide their details at any time.

Is Sunflower Extra GDPR compliant?

Yes. Customers are in full control of the information they present on the card and we have applied additional controls to protect their data.

For instance, the information in the card will not be stored on your systems. If you navigate away from the page after 5 minutes, the content will no longer be accessible to you (unless you rescan the card), and the page contents cannot be shared from one device to another. 

You remain responsible for appropriately handling any data you obtain when scanning a card, as you would be if the wearer gave you the information via any other medium.

How do we let everyone know we support Sunflower Extra?

Sunflower members can easily add their location to our Sunflower Map, allowing the Sunflower community to better assess whether they will be supported when visiting certain places. Members can also can showcase their commitment to inclusivity by displaying a Sunflower at their entrance, on their website, or at customer service points. Additionally, we offer a variety of social media and marketing resources to help these businesses spread the word and promote a more supportive and welcoming environment for everyone.

How do we get involved?

Simply sign up to become a Sunflower-friendly business. We’ll provide guidance and resources to help you implement Sunflower Extra in your workplace.

What should I do if I lose my Sunflower Extra card?

If you’ve lost your Sunflower Extra card, here’s what you should do:

  1. Freeze your card
    • Log in to your Personal Sunflower account and click the dark pink button to freeze your card
    • If you have more than one card, you can choose to freeze all your cards or just the one that is lost
    • If you can’t access your account, contact our Customer Service immediately to report the lost card. You can get in touch by clicking the “Contact Us” button at the top of our website, or find the details in any official correspondence you’ve received

  2. Order a replacement
    • Once you’ve reported the loss, request a replacement card. We may need to verify your identity, so please have your account details, ID, or other relevant information ready
    • A replacement card costs £10 and will be sent to you within five working days.

Your impact

With Sunflower Extra you’re helping to create a workplace where people with non-visible disabilities feel seen, supported, and valued. You’re not just rolling out a product, you’re building a culture of inclusion.

Thank you for making the invisible visible.

 

Need help or want more codes?

We’re here to support you. Contact us at [email protected]