Starting the New Year with a "Sunflower"
From New Year's Day, Frankfurt Airport (FRA) takes a stand for greater visibility and support for guests with non-visible disabilities and illnesses.
Travelling, especially during peak holiday periods, can be particularly challenging for people with disabilities.
From January 1, 2026, airport operator Fraport joins the Hidden Disabilities Sunflower program. Passengers departing from FRA will receive free access to Sunflower lanyards. The green lanyards, featuring a yellow sunflower design, can be worn by passengers, guests, and employees to voluntarily and discreetly draw attention to their non-visible disability and signal a potential need for support to other travellers or airport staff.
Sascha König, Head of Aviation Passenger Process, said:
"By participating in the Hidden Disabilities Sunflower Program, we support individuals with non-visible disabilities throughout their journey at Frankfurt Airport. The Sunflower Lanyard enables passengers to discreetly indicate that they may require assistance. Our trained staff – as well as many fellow travelers – recognize this symbol and are prepared to respond to special needs with understanding, patience, and support. Together, we foster a welcoming and respectful environment for everyone."
Paul White, CEO, Hidden Disabilities Sunflower, said:
"We are thrilled to welcome Frankfurt Airport to the growing number of airports that are part of the global Sunflower network. Staff at the airport have been Sunflower-trained to offer support, understanding, and kindness to passengers with non-visible disabilities who choose to wear the Sunflower. As a Sunflower-friendly airport, Sunflower wearers feel increased confidence that each journey is a positive experience, which improves customer satisfaction and loyalty, while making a valuable step towards accessibility and inclusion."
Sunflower lanyards are available without proof of disability at the service points in Terminals 1 and 2, as well as from the FraCareServices assistance service.
For all questions regarding air travel and your stay at the airport, the digital chatbot "Frankfurt Airport Assistance" is available.
For further information on travel preparation and additional tips for your stay at Frankfurt Airport, visit the website: frankfurt-airport.com
Film description: A person is holding the green Sunflower lanyard at various locations at the airport. There is music but no speaking.