Thiruvananthapuram International Airport Introduces Hidden Disabilities Sunflower Program to Enhance Inclusive Travel
With an aim to embrace diversity and foster an inclusive airport environment, Thiruvananthapuram International Airport, operated by TRV (Kerala) International Airport Limited (TIAL), has introduced the Hidden Disabilities Sunflower to enhance the travel experience of passengers with non-visible disabilities.
Aligned with the globally recognised Hidden Disabilities Sunflower program, Thiruvananthapuram International Airport has been designated as a Sunflower Airport. As part of this programme, all passenger-facing partners at the airport have been sensitised through a globally developed framework to better understand and support individuals with non-visible disabilities.
Under the programme, TIAL has introduced Sunflower Lanyards—a discreet yet easily identifiable symbol that allows passengers with non-visible disabilities to signal their need for assistance. Sunflower lanyards and related merchandise are available free of cost at Helpdesks and Information Counters across the terminal buildings.
Passengers wearing the Sunflower lanyard can discreetly communicate their need for additional support, enabling airport staff to approach them empathetically and provide appropriate assistance throughout their journey.
Commenting on the initiative, a TIAL spokesperson said:
“The introduction of the Hidden Disabilities Sunflower initiative perfectly aligns with Thiruvananthapuram Airport’s unwavering commitment to delivering a seamless and comfortable travel experience for all passengers. We recognise that air travel can be particularly challenging for individuals with hidden disabilities, and our objective is to create an environment that is sensitive, supportive, and accommodating.”
Paul White, CEO of Hidden Disabilities Sunflower, stated:
“Welcoming Thiruvananthapuram International Airport into the global Sunflower network is a powerful step forward for inclusive travel in India. By adopting the Hidden Disabilities Sunflower, the airport is not only increasing awareness of non-visible disabilities but actively creating a culture of understanding, dignity, and meaningful support for millions of passengers who may need it.”
To ensure effective implementation, Thiruvananthapuram International Airport has conducted comprehensive training programmes for all passenger-facing staff. The training focuses on understanding the nuances of hidden disabilities and on appropriate ways to engage with passengers wearing the Sunflower emblem, ensuring they are treated with care, dignity, and respect at every stage of their journey.
This Sunflower marks another significant step by TIAL towards building a more inclusive, passenger-centric airport ecosystem.
Learn more about Thiruvananthapuram Airport by visiting its website: thiruvananthapuram.adaniairports.com