Launching on 19 March 2025
Supporting customers and colleagues with Sunflower Extra
Sunflower Extra is an enhanced version of the Sunflower Card. It allows people with non-visible disabilities to instantly share personalised support information by tapping their card on an NFC-enabled phone or scanning a QR code.
- It helps customers communicate their needs discreetly
- It makes it easier for staff to offer the right support
- It works instantly - no app required
How to support a customer or colleague using Sunflower Extra in four easy steps
Click on each step for more detailed information
Extra resources
To help your team understand and confidently support people using Sunflower Extra, we’ve created simple resources to get them ready.
A one page summary for getting started
A printable summary for your next steps
A short explainer animation
A short video to show how Sunflower Extra works
A quick staff guide
A downloadable guide with all the key information your colleagues needs
A one-page guide to the Sunflower symbols
Whether their non-visible disability is sight loss, not being able to stand for long periods of time or needing urgent access to toilet facilities, Sunflower wearers can discreetly highlight the type of support they need on their personalised Sunflower card.
Our free Sunflower icons poster provides an overview of all the icons
Download the Sunflower Symbols guide
Social media assets you can use
Ready-to-use visuals to share on your brand’s social media channels to raise awareness and showcase how inclusive your business is,
- Download the image: on desktop (Windows or Mac): Right-click (or Control + Click on Mac) and select "Save image as..."
- Download the image: on mobile devices (iPhone, iPad, Android): Tap and hold the image, then choose "Save Image".
- Use the suggested text: copy the caption provided to make sharing quick and easy.
We’re proud to support the Sunflower
- Not all disabilities are visible, but everyone deserves to feel supported. As a Sunflower-Member, we’re proud to welcome and assist individuals with non-visible disabilities
- Now, we’re excited to support Sunflower Extra - a new digital version of the Sunflower Card that allows wearers to discreetly communicate their support needs with a simple tap on a phone
- We’re committed to making our space more inclusive and ensuring everyone gets the support they need
- Learn more about Sunflower Extra here
Alt: A graphic promoting "Sunflower Extra" with a dark green background. The bold yellow and white text reads, "Sunflower Extra is here! We’re ready to support you." A contactless card with the "Hidden Disabilities" logo and Sunflower design is shown at an angle. On the left, there’s a pink contactless signal icon, with a green lanyard decorated with yellow Sunflowers.
Sunflower Extra is here! We’re ready to support you.
- We’re excited to announce that we are now supporting Sunflower Extra, the latest evolution of the Hidden Disabilities Sunflower
- With a simple tap on a phone, the Sunflower Extra card allows people with non-visible disabilities to discreetly communicate the support they need- giving them more privacy, more confidence, and more control
- We’re proud to be a Sunflower Member and part of a movement making everyday interactions more inclusive for all
Alt: A graphic promoting "Sunflower Extra" with a dark green background. The bold yellow and white text reads, "Sunflower Extra is here! We’re ready to support you." A contactless card with the "Hidden Disabilities" logo and Sunflower design is shown at an angle. On the left, there’s a pink contactless signal icon, with a green lanyard decorated with yellow Sunflowers.
More confidence. more privacy. more support.
- We’re proud to support Sunflower Extra, an exciting new way for people with non-visible disabilities to communicate the support they need quickly and discreetly.
- With a simple tap on a phone, Sunflower Extra allows wearers to share extra details about the help they may need, making interactions easier, more seamless, and stress-free.
- As a Sunflower Member, we’re here to help and ready to welcome Sunflower Extra wearers.
- Learn more about Sunflower Extra here
Alt: A graphic with a dark green background and bright yellow sunflowers. The text in bold white says, "We’re proud to support the Sunflower." In the bottom right corner, there’s the "Hidden Disabilities Sunflower" logo. A green lanyard with yellow Sunflowers.
FAQs for your team