Groupe ADP, which manages Paris-Charles de Gaulle and Paris-Orly airports, has become a member of the Hidden Disabilities Sunflower association, a globally recognised symbol of invisible disabilities. The Sunflower lets wearers know that they may need support, patience, extra time and understanding at any time during their journey.

In 2023, the two Parisian welcomed approximately 99.7 million passengers, of which 10% were disabled. Ensuring their requirements are met is essential to being a disability-inclusive airport hub, and the Sunflower supports their strategy to achieve this.

The Sunflower has been rolled across Groupe ADP’s 6,000 employees, and specific hidden disabilities training has been delivered to those who are customer-facing. This training equips the teams with the knowledge and understanding to provide the best possible support to passengers with non-visible disabilities. And it doesn’t stop there – the entire airport community has become Sunflower-friendly, which means: the airlines, the police, shops and restaurants and more.

Augustin De Romanet, Chairman & CEO, of Groupe ADP, said:

“At Paris Aéroport, we are convinced that the Sunflower lanyard will greatly improve the travel experience of our passengers with hidden disabilities.” 


Groupe ADP makes Sunflower lanyards available in the ‘Assistance Mobilité’ areas at all the departure terminals of Charles de Gaulle Airport and Orly Airport.

The Sunflower supports airports in creating a friendly, facilitated, and inclusive environment for their disabled passengers and their families so they can enjoy a positive travel experience. Travelling can be stressful, exhausting and overwhelming, and the Sunflower is one of several accessibility services offered by Groupe ADP.

 

Learn more about Groupe ADP by visiting their website – Groupe ADP

 

 

 

Become a Sunflower Member in six easy steps

  1. If you already have a Business account, login here. If not, register now to create your account and join the Sunflower community.
  2. Visit the Memberships section of our online shop to choose the Sunflower Membership that best suits your business. Subscribe today to start accessing exclusive benefits and resources.
  3. Schedule an onboarding call with our dedicated support team*
  4. Purchase Sunflower products to support your colleagues and customers with hidden disabilities
  5. Train your entire workforce using our Sunflower training videos*
  6. Launch and promote your Sunflower Membership to your community as well as the global Sunflower network*

*access restricted dependent on Sunflower Membership level