Common questions about Sunflower webinars
We understand you might have questions about our webinars, so we've compiled a list of frequently asked questions to help address your concerns. We aim to provide clear, concise, accessible answers to ensure you get the most out of your Sunflower webinar experience.
If your question isn't answered here, please don't hesitate to contact our Customer Support team.
What webinars are available?
Our webinars are designed to raise awareness and provide insights on creating safe, supportive, and accessible environments for individuals with non-visible disabilities, conditions, and chronic illnesses.
Depending on your Membership, we offer one exclusive webinars hosted by the Sunflower for your company, group webinars and a collection of on-demand webinars.
Sunflower training
Our Sunflower training with guidance from our expert team. Enhance your knowledge and skills to support individuals with non-visible disabilities effectively
Non-visible disabilities
This series delves into non-visible disabilities. Find out how you can support customers and colleagues with these conditions and explore adjustments that you can make in your workplace
Communications
This series focuses on communication, from active listening, inclusive language, ableism and adapting communication styles to meet diverse needs.
Disability inclusion
This series explores disability inclusion, covering topics such as creating inclusive environments, understanding legal obligations, and assistive technologies.
What webinars are available for each type of Sunflower Member?
Understanding the different Sunflower membership and their benefits can help you maximize your access to webinars.
Corporate Members
Corporate Members receive one exclusive live Sunflower training webinar per year for their company, along with unlimited access to group webinars (both live and on-demand). This membership is ideal for businesses looking to keep their teams well-informed and confident in supporting individuals with non-visible disabilities.
Professional Members
Professional Members can join drop-in group live Sunflower training sessions alongside other Global, Corporate, and Professional Sunflower Members. They also have the option to purchase exclusive live webinars specifically for their company.
Other Sunflower Members
While other Sunflower members do not receive complimentary webinars, they can purchase access to selected sessions, allowing them to invest in the webinars that best suit their needs.
How do you access your webinars?
You must log in to your account to book and access webinars. Here's how.
- Go to the webinar page to view and book upcoming webinars
- Choose and select the webinar to open the booking page
- Book by clicking on the yellow booking button
On-demand webinars:
These pre-recorded sessions are available to our Global and Corporate members anytime in your account here. You can view them when it suits you.
The Sunflower training webinars are intentionally not recorded to ensure the confidentiality of their content and encourage live engagement. This also creates a secure space for the company to address company-specific matters. In addition to these webinars, your company will have continuous access to the Sunflower training videos throughout your membership period.
Topical webinars
Keep an eye on the webinar schedule to avoid missing out on exciting topics. We will email you when new webinars are available. Slots can fill up quickly, so early registration is advisable.
Other questions
Here are answers to some common questions.
How do I find the webinars?
There are various ways you can access the webinars.
First of all, log in and view the webinar page here . There is also a link in the yellow menu at the top of your page
Can I invite my colleagues to the webinars?
Yes, you can invite your colleagues to participate in the webinars. Encouraging your team to join these sessions can foster a collaborative learning environment, enabling shared knowledge and promoting team cohesion. Sharing this learning opportunity with your colleagues can enhance collective understanding and provide a platform for discussing insights gained from the training.
Please note that only colleagues within your company are allowed to attend these webinars. Third parties are not permitted to participate. This rule ensures that all participants have the required permissions and access, which helps maintain the confidentiality and integrity of Sunflower materials. Inviting people outside your organisation to attend a webinar without permission will violate the terms of service.
Why is the Sunflower training webinar not recorded?
The Sunflower training webinars are intentionally not recorded to ensure the confidentiality of their content and encourage live engagement. This also creates a secure space for the company to address company-specific matters. In addition to these webinars, your company will have continuous access to the Sunflower training videos throughout your membership period.
What if I miss a webinar?
Global and Corpoate members can access recordings of the group webinars, except the group and exclusive Sunflower training webinars, in your online Sunflower account.
Can I record a webinar?
No, recording a webinar is not allowed. Webinars are intended for live participation and interaction with the presenter and other attendees. Recording a webinar without permission may violate copyright laws and the terms of service. Recordings of the group webinars are available to Global and Corporate members through their online Sunflower accounts.