- On the login page, click Forgot your password?
- When prompted, enter the Email Address associated with your account and click Forgot your Password.
INFO: If the entered email address matches the one associated with your account, you will receive a Password Reset Confirmation email with a link to reset your password. - When the email arrives, click the reset password link and enter your New Password when prompted.
- Enter it again to confirm and click Reset Password.
- The password must include at least three of the following character types
- Lowercase characters (abc…)
- Uppercase characters (ABC…)
- Numbers (1234567890)
- Special characters (!@#$…)
IMPORTANT: When you receive confirmation that the password has been updated, you can use it to sign in to your account.