Metro Trains Sydney is a proud member of the Hidden Disabilities Sunflower Program
Metro Trains Sydney (MTS) proudly operates safe, reliable, and accessible train services across the Northwest and Sydney City.
Did you know the Sunflower Program has been implemented at all metro stations precincts and services?
That means MTS staff across the network are trained to discreetly provide assistance to customers wearing a sunflower lanyard, wristband or badge, and are ready to provide extra support including;
- Ensuring enough time to get on and off train services
- Help navigating the station
- Support during disruptions and travel changes
- Help finding a quiet space as needed
Creating a safe, welcoming transport system is an MTS commitment. That means recognising the diverse needs of all customers, including those with hidden disabilities. Anyone wearing a sunflower can be sure the friendly MTS team will support them before, during and after their journey.
Thank you, Metro Trains Sydney, for embracing the sunflower and promoting a fully accessible network.